It’s a story likely to make some readers queasy. Several British libraries have begun working with a direct marketing firm to stuff inserts into books at check out. “They’re going to be inserted right next to the panel with the return date on it, which means that everyone will look at them at least once,” said Mark Jackson of direct marketing company Jackson Howse. However, Guy Daines, the director of policy at the Chartered Institute of Library and Information Professionals, however, is concerned about the “creeping commercialisation of library services.” I’ll second that.
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